Terms & Conditions
To ensure your party/event is as magical as possible, please read carefully our terms & conditions which are a binding agreement between Royal Bella Princess Parties and the customer.
Confirmation of Booking
Your booking with Royal Bella Princess Parties is only confirmed once your non-refundable £45 deposit has been paid and the booking form has been received. The remaining balance will be due one week prior to the party. Failure to pay will result in the cancellation of your party.
Cancellation and Rescheduling
Should you cancel your party, we are unable to refund your deposit. If you are no longer able to hold your event on the booked date, we will do our upmost to reschedule your party to an alternative date.
Change of Time
Royal Bella will attend your event at the time that is on the signed booking form. Should the time change (subject to availability) we will require at a minimum 24 hours notice. Royal Bella will only attend an event at the times agreed prior to the booking.
There is a limit of twenty children to one entertainer and thirty five children to two entertainers to ensure the party is manageable and provides the best experience for your child. Royal Bella have the right to stop entertaining if numbers are higher than this.
All party prices include travel expenses for a 30 mile radius, If your venue is further, there will be a charge of £10 per 15 miles
Please let us know when booking the event if there is a safe place to park.
If we incur any problems once traveling to you, we will inform you by telephone where possible. We accept no responsibility for ANY FORM OF TRAVEL DISRUPTIONS including, but not limited to, traffic jams, breakdown (including us), accidents, extreme weather conditions, Snow, events, flood, diversions, sat nav failures, protests, and acts of nature or any other means beyond our control. We recommend you have your mobile with you at all times in case we need to contact you.
We appreciate that you may recognize our entertainers personally but we politely request that you do not mention this around the children. We are in an amazing business, of making dreams come true for children. When parents work with us, this enhances the most magical experience for your children.
If at any point our performer feels unsafe or threatened our performer will leave your party immediately and no refund will be offered. Please ensure the environment our performer is walking into is positive and safe. (Examples of threatening environment include swearing, children throwing objects at our performer, children hitting our performer, drunk and disorderly behavior, unsanitary working conditions, smoking in close proximity to our characters, rudeness or disrespect towards our character etc.)
If the party is outdoors, please make sure that there is plenty of cool shade for the performer since they are wearing heavy costumes. The area must also be free of thorny bushes, mud, or standing water. Our characters will not be allowed to stay outside if there is even light rain. For this reason, you must have an inside location planned as a backup.
We care about the safety of your children and guests - there must be a responsible parent or adult present at all times to monitor and oversee all children. Our priority in entertaining your guests –our characters will not be able to discipline children who are misbehaving and will not be able to handle medical emergencies. Our performers and our company is not responsible for any injury or damages that may occur at your party.
Pictures & Video
You are more than welcome to take pictures and videos of all our characters. All we ask is that you credit us (Royal Bella Princess Parties) and bear in mind that we are NOT associated with any big company or brand. We would LOVE to see your pictures and videos if you are happy to share them with us!
We are in no way associated with any company, brand or licensed character nor do we claim to be. It is not our intention to violate any copyright law. We can only accept bookings off individuals who are aware of this.